Institute of Business and Management Australia

FNS50920 Diploma of Banking Services Management

Institute of Business and Management Australia

Course details

CRICOS course code: 103548G

Level of study: Certificates & Diplomas


This qualification is designed to reflect a range of the job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail and/or commercial financial services environments. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.

Licensing/Regulatory Information

No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.

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Course opportunities

Tuition Fees (AUD $): 6,000 Per Year Read more9,000 for the entire course
Start date: To suit the client/individual
Duration: 78 weeks
Study mode: Full time

Gold Coast Campus

Level 8, 42 Marine Pde
Gold Coast Queensland 4215

Entry criteria

All students must be aged 18 or above and have satisfactorily completed Australian year 12 or oversea equivalent school qualification.

English language requirement:

  • Academic IELTS (International English Language Testing System) overall band score: 5.5, but minimum 5.0 in individual bands (test result must be no more than 2 years old).
  • TOFEL iBT (Test of English as a Foreign Language Internet-based test) test score band: 46
  • PTE Academic (Pearson Test of English) test score band: 42
  • CAE (Cambridge English Advanced) test score band: 47
  • OET (Occupational English Test) test score band: Pass
  • TOEFL PBT (Test of English as Foreign Language Paper-Based Test) test score bend: 527


Institute of Business and Management Australia
Campbelltown Campus
Level 3 , 178-180 Queen Street Wollongong New South Wales 2560