Level 3 , 178-180 Queen Street Wollongong New South Wales 2560
CRICOS course code: 103548G
Level of study: Certificates & Diplomas
This qualification is designed to reflect a range of the job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail and/or commercial financial services environments. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.
Click here for more details on this course.
All students must be aged 18 or above and have satisfactorily completed Australian year 12 or oversea equivalent school qualification.
English language requirement: