Course details

CRICOS course code: 098077B

Level of study: Career Based/Vocational


This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Course Structure

1 Core Unit

BSBWHS302 Apply knowledge of WHS legislation in the workplace

11 Elective Units

BSBCMM311 Maintain business resources

BSBCMM301 Process customer complaints

BSBCUS301 Deliver and monitor a service to customers

BSBDIV301 Work effectively with diversity

BSBFIA301 Maintain financial records

BSBFLM303 Contribute to effective workplace relationships

BSBINM301 Organise workplace information

BSBITU302 Create electronic presentations

BSBITU303 Design and produce text documents

BSBITU305 Conduct online transactions

BSBITU306 Design and produce business documents

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Course opportunities

Tuition Fees (AUD $): Enrollment/Application fee – 200; For tuition and other fees, please... Read moreEnrollment/Application fee – 200; For tuition and other fees, please contact directly to the Warwick Institute of Australia
Start date: 12 July 2021
11 October 2021
Duration: Over a period of 26 weeks (15 hours face-to-face classroom based tuition... Read moreOver a period of 26 weeks (15 hours face-to-face classroom based tuition and 5 hours of on-line learning)
Study mode: Self study / online (with attendance)

Brisbane Campus

Level 3, 316 Adelaide Street
Brisbane Queensland 4000

Entry criteria

  • Completion of Year 11 or equivalent
  • Must be over 18 years of age
  • IELTS 5 or equivalent


Warwick Institute of Australia
Sydney Campus
LG 320 Harris Street Sydney New South Wales 2009