187 Wellington Road
Brisbane Queensland 4169
CRICOS course code: 094789B
Level of study: Career Based/Vocational
The Diploma of Hospitality Management (Front of House) provides entry level candidates and experienced front of house personnel knowledge and skills specializing in front of house operations within a service industry venue. It reflects the roles of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound industry knowledge to coordinate hospitality operations. They can operate independently, have responsibility for others and make a range of operational business decisions.
This qualification provides students with the foundation skills and knowledge to be an effective team member within their chosen hospitality career.
CAREER PATHWAY OPTIONS
Upon successfully completing this qualification, individuals have a pathway to work in any hospitality industry sector as a departmental supervisor or small business manager. The diversity of employers includes: restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This qualification also allows for multiskilling and for specialization within the industry. Career progression can also be enhanced by enrolling in the Advanced Diploma of Hospitality Management course
Possible job roles upon graduating the Diploma of Hospitality Management include:
• Banquet or function manager • Bar manager • Café manager • Front office manager • Restaurant manager • Club manager If you have the passion to provide exceptional customer service, have an eye for detail, want to create culinary delights, have the drive to lead by example, and the motivation to work in a strong and committed team, then this qualification will give you the opportunity for a career that is both challenging and rewarding.
Mayfair College has partnered with one of Australia’s premier and well-respected hospitality organisations, Mantle Group Hospitality. The partnership between Mayfair College and Mantle Group will allow you to take part in professional, hands-on vocational placement at any one of Mantle Group’s well-established restaurants. You also have the unique opportunity to showcase your acquired knowledge and skills with the potential of securing employment or professional development.
The skills and knowledge gained by studying with Mayfair College are recognized Australia wide and is endorsed nationally. Some essential skills you gain to learn include how to lead and manage people, monitor work operations, communication in the workplace and supervising shift roles among many others. Detailed information on this course including units covered, duration, tuition fees, entry requirements, training and assessment methods, and vocational placement requirements are shown in the Course Information section. Mayfair College students receive the most up-to-date and relevant theoretical knowledge and the most innovative hands-on practical training in a real-world industry environment by highly skilled trainers possessing extensive industry experience.
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Brisbane CampusLevel 18, 141 Queen Street
Fortitude Valley Campus446 Brunswick Street
Applicants must be over the age of 18 years and successfully meet the entry requirements for Mayfair College
• English proficiency of IELTS 5.5 (International English Language Testing System) • English Certificate of Upper Intermediate or Higher • Provide academic evidence of Year 12 level education or higher • 18 years of age minimum • FSAT (Foundation Skills Assessment Tool) & LLN (Literacy, Language & Numeracy) Assessment