Brisbane Technology Park Campus
7 and 8 Clunies Ross Court Brisbane Queensland 4113
CRICOS course code: 096248D
Level of study: Career Based/Vocational
Create unforgettable experiences with a Diploma of Hospitality Management. This course prepares students to employ a combination of hospitality and managerial skills to effectively operate hospitality venues.
Students will learn manage staff and rosters, network in the hospitality industry, create and work under budgets, and effectively deal with conflict.
Elective units provide the opportunity to learn additional skills from a range of disciplines including administration, commercial cookery, ICT management, finance, and event management.
BSBDIV501 Manage diversity in the workplace
BSBMGT517 Manage operational plan
SITXCCS007 Enhance customer service experiences
SITXCCS008 Develop and manage quality customer service practices
SITXCOM005 Manage conflict
SITXFIN003 Manage finances within a budget
SITXFIN004 Prepare and monitor budgets
SITXGLC001 Research and comply with regulatory requirements
SITXHRM002 Roster staff
SITXHRM003 Lead and manage people
SITXMGT001 Monitor work operations
SITXMGT002 Establish and conduct business relationships
SITXWHS003 Implement and monitor work health and safety practices
SITHIND001 Use hygienic practices for hospitality service
SITHIND004 Work effectively in hospitality service
BSBADM502 Manage meetings
BSBITU301 Create and use databases
BSBITU302 Create electronic presentations
BSBITU306 Design and produce business documents
BSBRSK501 Manage risk
BSBFIA302 Process payroll
BSBFIM502 Manage payroll
BSBCMM401 Make a presentation
BSBWOR501 Manage personal work priorities and professional development
BSBMGT502 Manage people performance
BSBLDR501 Develop and use emotional intelligence
BSBLDR502 Lead and manage effective workplace relationships
BSBWOR502 Lead and manage team effectiveness
Graduates of this course will be qualified to work as Hotel Manager and Restaurant Managers, and may be suited to other roles based upon elective choices such as Function Manager, Chef de Cuisine, or Executive Housekeeper.
This course articulates into the following pathway courses:
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National Institute of Education and TechnologyBrisbane Technology Park Campus