Mastery Institute Australia

SIR20216 - Certificate II in Retail Services

Mastery Institute Australia

Course details

CRICOS course code: 097344G

Level of study: Career Based/Vocational

Summary

SIR20216 Certificate II in Retail Services is a nationally recognised course which reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others. The course provides you a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants. Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator.

Study Outcome

After achieving SIR20216 Certificate II in Retail Services, individuals could progress to higher education qualifications in retail service sector. This qualification provides a pathway to work in a variety of industry sectors and business contexts, job roles may include but not limited to:

  • Cashier
  • Retail Liquor Outlet Attendant
  • Food Sales Assistant (Fast Food Outlets)
  • Retail Assistant
  • Customer service assistant

Delivery Methods

The delivery is classroom based, face-to-face, so that students can complete in-class activities, presentations, practice exercises and discussions. Individual learning/assignment work/home-study includes the completion of assessments and Individual reading and research

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Course opportunities

Tuition Fees (AUD $): 4,600 for tuition fee; 200 for Resource/Material Fee and 200 for... Read more4,600 for tuition fee; 200 for Resource/Material Fee and 200 for Application Fee (non-refundable)
Start date: 04 October 2022
07 November 2022
Study mode: Full time
Address

Mastery Institute Australia

Brisbane Campus
Level 6, 119 Charlotte Street Brisbane Queensland 4000
Australia

Entry criteria

  • MIA will conduct a pre-confirmation of enrolment, LLN assessment with applicants to ensure their suitability, to undertake and successfully complete the course.
  • An IELTS test score of 4.0 or equivalent

Address

Mastery Institute Australia
Brisbane Campus
Level 6, 119 Charlotte Street Brisbane Queensland 4000
Australia