L1/398 Chapel Road
Sydney New South Wales 2200
CRICOS course code: 102944C
Level of study: Career Based/Vocational
This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.
At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.
To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.
Course Structure (8 Core + 8 Elective)
CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety
CHCCCS004 Assess co-existing needs
CHCCSM004 Coordinate complex case requirements
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCCSM006 Provide case management supervision
CHCSOH002 Manage and maintain tenancy agreements and services
CHCSOH009 Develop quality systems in line with registration standards
CHCSOH011 Develop social housing enterprise
CPPDSM5034A Monitor performance of property or facility portfolio
Click here for more details on this course.
Brisbane Campus26 Edgar Street
Must be 18 years or older
Minimum IELTS score of 4.5 or equivalent
Must be physically fit for manual handling
Willing to do 120 hours of unpaid work placement