BSB20115 Certificate II in Business

Course details

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CRICOS course code: 086777F

Level of study: Career Based/Vocational

Summary

This course is designed to provide the students with a board range of administrative competencies in varied work contexts, using discretion and sound judgement. The course aims to develop business administration skills, customer service, workplace information management and promote workplace effectiveness.

Course Duration:

26 weeks. 20 hours per week consisting of face-to-face lectures, supervised tutorials or projects and online training. For more details, please contact RBIT for the study schedule

Career Prospects:

Administration assistant, Clerical worker, Data entry operator, Information Desk Clerk, Office Junior, Receptionist.

Course Structure:

BSBITU202 Create and use spreadsheet BSBITU201 Produce simple word processed documents BSBWHS201 Contribute to health and safety of self and others BSBINN201 Contribute to workplace innovation BSBWOR203 Work effectively with others BSBCMM201 Communicate in the workplace BSBWOR202 Organise and complete daily work activities BSBINM201 Process and maintain workplace information BSBIND201 Work effectively in a business environment BSBCUS201 Deliver a service to customers BSBITU203 Communicate electronically BSBSUS201 Participate in environmentally sustainable work practices

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