48 Althaus Road Toowoomba Queensland 4350
CRICOS course code: 086821G
Level of study: Career Based/Vocational
This course is designed to provide the students with a board range of administrative competencies in varied work contexts, and the ability to exercise sound discretion and judgement. The course aims to develop business administration skills, customer service, workplace information management and promote workplace.
26 weeks. 20 hours per week consisting of face-to-face lectures, supervised tutorials or projects and online training. For more details, please contact RBIT for the study schedule
Customer service adviser, Data entry operator, General clerk, Payroll officer, Typist, Word processing operator.
BSBWHS302 Apply knowledge of WHS legislation in the workplace BSBITU306 Design and produce business documents BSBFIA301 Maintain financial records BSBITU304 Produce Spreadsheets BSBINN301 Promote innovation in a team environment BSBDIV301 Work effectively with diversity BSBWOR301 Organise personal work priorities and development BSBINM301 Organise workplace information BSBADM311 Maintain business resources BSBCUS301 Deliver and monitor a service to customers BSBITU302 Create electronic presentations BSBCMM301 Process customers complaints
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Royal Brisbane Institute of TechnologyWestbrook Campus
Year 12 or equivalent qualification with IELTS 4.5 or equivalent.