Course details

CRICOS course code: 086812G

Level of study: Career Based/Vocational


This course is designed for people who want to gain employment at a mid-level administrative or customer service role. The Certificate III in Business will provide the student with the training needed to work within the office environment in a variety of roles such as:

  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Typist
  • Word Processing Operator

The Certificate III in Business will equip students with the skills needed to succeed in business both within Australia and internationally.

Course Structure

Certificate III in Business (BSB20115) has 6 subjects

  • Effective Writing
  • Customer Service
  • Advanced Teamwork
  • Resource Management
  • Basic Bookkeeping
  • Fundamentals of WHS


All vocational courses are assessed through a combination of assessment types that may include examinations, essays, reports, group tasks, portfolios and/or presentations.

Click here for more details on this course.

Course opportunities


Gold Coast Campus

Level 3, 9 Beach Road
Gold Coast Queensland 4217

Brisbane Campus

Level 13,138 Albert Street
Brisbane Queensland 4000

Entry criteria


Successful completion of Australian Year 10 or equivalent at minimum.

English Level Required

Successful completion of 8 weeks of General English at Intermediate level or equivalent (plus 80% attendance) at our sister school, English Unlimited, or 10 weeks at other approved providers.


Australian Pacific College
Sydney CBD Kent Street Campus
Ground Floor, 189 Kent Street Sydney New South Wales 2000